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Refund confirmation

rossdurrance
Level 2
I'm suppose to be getting a refund of $225, for not receiving min NBN. How do I know if I've received it in my account, does it show on my online TPG account balance or do I get notified?
1 REPLY 1
Shane
Moderator

Hi @rossdurrance ,

 

Welcome to the community!

Drop me a private message with your account details together with your best contact number and preferred time. I will arrange one of our Account Specialists to contact you and discuss details of the refund.

 

How do I private message (PM) in the community 

 

Regards,

 


@rossdurrance wrote:
I'm suppose to be getting a refund of $225, for not receiving min NBN. How do I know if I've received it in my account, does it show on my online TPG account balance or do I get notified?