Shane Martin

[smartin123]

Hi, I have a direct debit every 6th day of the month for NBN. I was hoping I could get a 2 week extension on my May 6 payment? I hope this is possible.
Thanks, Shane Martin

[BasilDV]

Welcome to the Community @smartin123.

We'd like to raise your request to our Accounts team and have someone to contact you to discuss this.

Shoot me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

BasilDV

[smartin123]

Hi, my user name is xxxxx and if you can ring after lunch time that would be great. 

Thanks

[BasilDV]

Please avoid posting any account details on a public thread @smartin123.

We'll arrange the call between 1PM - 2PM today using the phone number linked to the account.

BasilDV