TPG Mobile Services disappear under My Account

[gzjunhao]

Hi.  Could you please advise why there is no "TPG Mobile Services" after I log in to my account?  I can't view my mobile accounts now.  Thanks.

[Anonymous]

Hi @gzjunhao ,

Welcome to the community!

Thanks for raising this to us, are you still having trouble accessing the Mobile Services under 'My Account'? If so, please post a screenshot of the page on this thread for additional reference.

Send me a private message with your account details (Customer ID/Mobile number) together with your best contact number and preferred time also include your TPG Mobile concern.

We will arrange one of our Mobile Specialists to contact you for assistance.

How do I private message (PM) in the community 

Regards,

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@gzjunhao wrote:

Hi.  Could you please advise why there is no "TPG Mobile Services" after I log in to my account?  I can't view my mobile accounts now.  Thanks.

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[gzjunhao]

Hi Shane

Thank you for the reply.

Unfortunately I still can't find the "Mobile Services".  Please see the attached screenshot for your reference.  I will also send you a private message with my details.

Thank you.

[Riezl]

Hi @gzjunhao, we have received your PM and we are glad to know that the issue has been resolved. Let us know if you need further assistance. Cheers!