TPG NBN Cancellation

[Jenny12345]

Hi Team,

Due to my relocation, I need to cancel my NBN service and stop the automatic deduction from my bank account. I have submitted the request twice on the personal account service interface but have not received any confirmation emails or responses from TPG. Please handle this as soon as possible.

Thank you.

[Ahra_G]

Hi @Jenny12345, 

Could you please confirm if you already have an available service on the new address? Let us also have your TPG account details via PM so we can assist further. 

Thanks! 

Ahra_G