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TPG scam? - getting billed after service deactivation.
can you pls deactivate my phone number? i had requested it 3 weeks back and i am still getting billed and it's still active.
account is 1200803334
I have been on the phone for hours multiple times a day and no one picks up.
I spoke to your rep on the phone regarding the cancellation of Phone xxxx. Looks like she didn't do her job apart from being a salesperson asking me to transfer the phone number to my uncle's aunties, and cousins. Please be professional and resolve this ASAP.
get in touch ASAP and resolve my issue. else I will complaint to the communication ombudsman.
News channels are free to use the above text.
TPG scam? - getting billed after service deactivation.
can you pls deactivate my phone number? i had requested it 3 weeks back and i am still getting billed and it's still active.
account is 1200803334
I have been on the phone for hours multiple times a day and no one picks up.
I spoke to your rep on the phone regarding the cancellation of Phone xxxx. Looks like she didn't do her job apart from being a salesperson asking me to transfer the phone number to my uncle's aunties, and cousins. Please be professional and resolve this ASAP.
get in touch ASAP and resolve my issue. else I will complaint to the communication ombudsman.
News channels are free to use the above text.
Hi @phillwv,
Once you have completed registration, your TPG account details will be sent to the registered email address on your account. You may check your spam/junk folder if it's not in your inbox.
We can no longer re-send the email however as an alternative, you may contact our Accounts team on 1300 993 011. Monday - Sunday between 8am - 10pm SYD.
-Ahra_G
Thanks for the prompt reply.
I understand that you cannot resend the email, as it was quite some time ago.
My question now would be, with whom, or where, do I "complete the registration"? Is there a Novus portal or website? I searched Google and can find no Novus that appears to be a mobile provider.
TPG scam? - getting billed after service deactivation.
can you pls deactivate my phone number? i had requested it 3 weeks back and i am still getting billed and it's still active.
account is 1200803334
I have been on the phone for hours multiple times a day and no one picks up.
I spoke to your rep on the phone regarding the cancellation of Phone xxxx. Looks like she didn't do her job apart from being a salesperson asking me to transfer the phone number to my uncle's aunties, and cousins. Please be professional and resolve this ASAP.
get in touch ASAP and resolve my issue. else I will complaint to the communication ombudsman.
News channels are free to use the above text.
TPG scam? - getting billed after service deactivation.
can you pls deactivate my phone number? i had requested it 3 weeks back and i am still getting billed and it's still active.
account is 1200803334
I have been on the phone for hours multiple times a day and no one picks up.
I spoke to your rep on the phone regarding the cancellation of Phone xxxx. Looks like she didn't do her job apart from being a salesperson asking me to transfer the phone number to my uncle's aunties, and cousins. Please be professional and resolve this ASAP.
get in touch ASAP and resolve my issue. else I will complaint to the communication ombudsman.
News channels are free to use the above text.