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Updating card payment details

Level 2

We keep getting notifications that we need to update our payment details due to the card expiring.  We have tried numerous times online to do this and it returns to a page saying it was unsucessful.  I have tried calling many times and haven't been able to get through to support.  I am currently on hold again now at over 40 mins waiting to speak to someone.  If you want to get paid why do you make it so difficult.  


Thanks for raising this to our attention @winc240.


We'd like to raise this with our Accounts team and arrange a call for us to assist you further in updating your payment details.

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted today.