Updating card payment details

[winc240]

We keep getting notifications that we need to update our payment details due to the card expiring.  We have tried numerous times online to do this and it returns to a page saying it was unsucessful.  I have tried calling many times and haven't been able to get through to support.  I am currently on hold again now at over 40 mins waiting to speak to someone.  If you want to get paid why do you make it so difficult.  

[BasilDV]

Thanks for raising this to our attention @winc240.

We'd like to raise this with our Accounts team and arrange a call for us to assist you further in updating your payment details.

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted today.

BasilDV