Updating debit details online.

[tiamaria1949]

I have been online to update new credit card details online. I have entered info THREE TIMES and every time they say There is an error.
It is not my error.
I am not doing it again, I have wasted enough of my day. If you want your payment, you can call me.

[Ahra_G]

Hi @tiamaria1949, 

We're sorry to learn about the trouble you encountered in making the payment. 

There are few ways in managing your account online. You may try checking out these articles:

• Using TPG My Account & Online Account Info
• Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online 

I've managed to locate your account and have organised a call back to be made today from a member of our Accounts Team. 

Please don't hesitate to let us know should you require further assistance. 

Regards,

Ahra_G