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can not receive text message

Gz
Level 2
Level 2

I am now in China, and my mobile phone number cannot receive text messages. It says there is no signal. I cannot verify my identity through text messages and cannot bind charges.

1 REPLY 1
BasilDV
Moderator

Hi @Gz 

 

Did you enable the international roaming before you went to China? 

 

If not, then it explains why you are not receiving any signal.

 

Send us a private message with your account details and we'll check on what we can arrange for you.

 

BasilDV