hello,
i recently applied to change my plan with TPG (fromNBN to Broadband.) i understanf unused money for the month will be refund to me.
however i also canceled my previous bank account during the same time.
i tried to update my new bank detail (debit visa, but not direct debit) an error was shown. Then i tried typing in the direct debit info. I am not so sure whether it works.
I have the following requests,
1. Could you please make sure my bank detail is updated so money is not returned to the old one?
2.i read the notes on your billing page there should be no fee for a debit visa card. If yes, i prefer future payments are through my Debit visa card instead of the direct debit. Could you help it it?
TIA
