check data usage

[jayt575]

I have unlimited data and would like to check how much data i am actually using to see if it is worth it. there are no usage details on my invoice. How do i find how much i am using per month

[Ahra_G]

Hi @jayt575, 

Please send your Customer ID or username via private message together with your email address in order for us to send your requested usage copy.

Also, kindly indicate the dates that you require. 

Thanks! 

Ahra_G

[jayt575]

I have sent a message for cancellation of my subscription immediately.

[BasilDV]

Hi @jayt575

We checked the account and understand that our Team sent you an Email to finalise your request.

Please respond with the needed information for us to terminate your service completely.

Let us know if you need further assistance.

BasilDV

[jayt575]

I received the

[jayt575]

I received an email which I responded with said details on Friday 24/ 12/21. It seems you lack communication between departments. I have since received an email 26/12/21 saying you can't get money from my account. Why are you trying to Bill me when I've cancelled my subscription?

[BasilDV]

Hi @jayt575

We can confirm that the account has been cancelled.

Have a good day!

BasilDV