check data usage

jayt575
Level 2

I have unlimited data and would like to check how much data i am actually using to see if it is worth it. there are no usage details on my invoice. How do i find how much i am using per month

6 REPLIES 6
Ahra_G
Moderator

Hi @jayt575

 

Please send your Customer ID or username via private message together with your email address in order for us to send your requested usage copy.

 

Also, kindly indicate the dates that you require. 

 

 

Thanks! 

Ahra_G

jayt575
Level 2
I have sent a message for cancellation of my subscription immediately.
BasilDV
Moderator

Hi @jayt575

 

We checked the account and understand that our Team sent you an Email to finalise your request.

 

Please respond with the needed information for us to terminate your service completely.

 

Let us know if you need further assistance.

 

BasilDV

jayt575
Level 2
I received the
jayt575
Level 2
I received an email which I responded with said details on Friday 24/ 12/21. It seems you lack communication between departments. I have since received an email 26/12/21 saying you can't get money from my account. Why are you trying to Bill me when I've cancelled my subscription?
BasilDV
Moderator

Hi @jayt575

 

We can confirm that the account has been cancelled.

 

Have a good day!

 

BasilDV