is this the right spot for problems with post office

[amustang]

not sure if i am in the right place i need help . in tpg post office i keep getting a mesage  "SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '8388607' for key 'PRIMARY'" from post office when i try to add or change a contact even though the contact is a new contact 

[Ahra_G]

Hi @amustang! 

Our Post Master tried to fix it remotely on our end. 

Kindly check if you are still experiencing issues with the Post Office. 

Let us know how it goes. 

Thanks! 

[amustang]

no still not working

[Ahra_G]

I see, @amustang. Are you still getting the same error? Have you already tried using other browser or tried with another device? 

[amustang]

Hi i have tried microsoft Edge Ang Google Chrome neither of them have worked i have not tried a different computer i can try that when i get home from work tonight if you think this may help sorry got to go to work now cheers Paul

[Rica_R]

Appreciate the update, let us know how it goes. Thank you. 

[amustang]

sorry no good same on both computers 

cheers Paul

[Riezl]

Thanks @amustang. We have raised the matter with our Post Master and we'll be in touch as soon as an update is received.

[Riezl]

Hi @amustang, can you provide us the screenshot of the error message you're getting?

[Riezl]

Hi @amustang, we'd like to know if you are still having issues. Feel free to provide us the screenshot of the error message. Thank you.