< E:adsl_comm:thread_exists >

[biminp33]

Hello,

I tried to change my NBN plan online. It came up with  < E:adsl_comm:thread_exists > after I confirmed everything. Can someone reset my account to solve this?

Min

[Ahra_G]

Hi @biminp33, 

Here's an article on how you can easily change your plan online: 

How to Change NBN Plan Online via TPG My Account

If you still encounter issues, please send me a PM with your TPG username or customer ID in order for us to assist you accordingly.

Regards,

Ahra_G