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overcharged (HALFOFFMOBILE - 50% off for 6 months)

Liz_Myers
Level 2
Money has just been deducted from my account. I was expecting $x per month (HALFOFFMOBILE - 50% off for 6 months)  and even less this month as I was expecting to be in credit for not having a mobile as the initial sim that was dispatched to me was faulty and I was without a mobile phone network for 1 week.
Can you kindly look into this, I am unable to call the contact number or even log into my account as my personal mobile I don't enable global roaming  as I am travelling for business and would like to resolved at your earliest convenience. Also advise if there is a contact TPG via email option.
1 REPLY 1
kate_
Moderator

Hey @Liz_Myers, we can clear up those charges right here.

 

So we can take a look at your account, send me a PM.