port failed

[Darcy96]

Hi please help,

I have spent 3 hours this morning trying to call tpg and it keeps hanging up randomly.

My port failed. Can someone please help me, I was previously with Optus and they confirmed that the details I provided were correct so I don't know why it failed

[Aubrey]

Hi @Darcy96, let's look into your account and see what needs to be done to port your number successfully. Please send your account details via private message.