tpg plan renew failed

[nie_45]

hi, i ready top my tpg balance but i can't renew my plan

[BasilDV]

Hi @nie_45

Thanks for raising this with us.

We tried to search for your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted by our Accounts team for further discussion.

BasilDV