in the last 15 days I have spoken to over 50 tpg employees and multiple departments and still cant get what I was promised.
On the 9/2 I organised a change of plan from ADSL to fixed wireless, it was on the proviso that it would have a static IP and the 16 public IP's I have had since 2010 would transfer over.
1. the change over occured before the modem arrived and therefore I was without internet for 3 days.
2. the phone transfer took over 7 days and required multiple phone calls to sort out
3. no static IP
4. no public addresses routed to me
Still no satisfaction getting this sorted out with over 17 hours on the phone and dozens of calls.
I get transfered to different departments constantly and have to re explain my issue, not to mention the "one time verification code" that I have to walk 50 metres to receive because phone service sucks.
And seriously please get rid of that so annoying music on hold, I have listened to "she will be loved" by maroon5 about 8000 times.
Please get a manager to call me, some one that can actually make a decission and get things done.
