404 Error with TPG speedtest webpage

[robsydney]

Why do I get a 404 error when trying to use the Speedtest webpage under the TPG Support tab? When will it be fixed?

[BasilDV · Accepted solution]

Hi @robsydney

We are currently working on fixing the issue as our Network Engineers are investigating it.

Please use Ookla (Speedtest.net) while we are working on our page.

Have a good day.

BasilDV

[robsydney]

Thank you BasilDV for your very quick response and providing an alternative service option.  

[BasilDV]

You're welcome, @robsydney.

Cheers!

[david64]

@BasilDV . How come I didn't get a reply to my post on Saturday. It is nearly a week since the speed test stopped working.

https://community.tpg.com.au/t5/Broadband-Internet/TPG-speed-test/m-p/114575?search-action-id=283918...

With speedtest.net, you have to wait until it stops downloading ads before running test. If you click GO as soon as it appears, the test fails. The Telstra speed test is better.

[BasilDV]

Hi @david64

We apologise if we were not able to respond to your post.

Our team is working closely on restoring the page, but no ETA was provided.

BasilDV

[BasilDV]

Hi @robsydney

The speed test page has been restored.

Have a good day!

BasilDV