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4g wireless is not connecting, network fine. 4g still prevelent with other providers on phone.

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Ahra_G
Moderator

Hi @JordanJD

 

Upon checking, there appears to be an ongoing planned network maintenance in this area.

 

You may check more info here: https://support.tpg.com.au/network

 

Thanks! 

Ahra_G

JordanJD
Level 3

Hi Team, 

The internet is now restored following the technical outage. 

Currently running 20.9MBps down and 2.3 up. 

 

So pleased, thats now resolved.

 

Can you please amend the billing to indicate the week (more like 10 days but a week is fine) end to end that we were without service?

 

Cheers

Jordan 

JordanJD
Level 3

No answer? 

I just received my phone bill with additional charges attached for data usage when internet was down. Can someone please modify the billing.