5 G home broadband

[mattdonohue]

Hello, I would like to cancel my 5g home broadband premium subscription. I have called you guys up previously about how my area has a really slow connection and was told I would be sent an email on how to cancel and send the modem back but it was never sent. Please get back to me ASAP as I am paying for a service I can't even use.

[Daisy_Dhen]

Welcome to TPG Community, @mattdonohue!

We regret to learn that you're considering to cancel your service with us. We'd love the opportunity help and see what can be done to boost your connection. Please shoot us a private message with your details and we'll go from there. 

Regards, 

Daisy_Dhen