5G home broadband very slow for 4 months

[Paulj]

I followed the usual speed suggestion that are posted and nothing works. My internet speed has been sitting between 6 - 15 when inshould be at least getting 90+ fornthe ladt 4 months

[Ahra_G]

Hi @Paulj, 

We have created an article for troubleshooting 5G slow speeds: 5G Home Broadband - Troubleshooting Speed issues

If the issue persists, send us a private message with your Customer ID or username so we can check your service. 

-Ahra-G

[Paulj]

Hi tried that list and was no good even called support and get told there is a outage or work bring carried out and i said for the last 4 months and no notification untill i called up?. Checked with a neighbour 5g on their provider has no issues. Not sure whats wrong but speed sits around 5 to 19

[BasilDV]

Hi @Paulj 

We'd like to check on this further and see how can we help.

Please send us a private message with your account details.

BasilDV