5G home internet

[Lanemark]

Last night and tonight my 5G is only downloading @ 1 or not connecting at all. I have completed a hard reset and has not helped

[Ahra_G]

Hi @Lanemark, 

Please refer to this article for the basic troubleshooting: 5G Home Broadband - Troubleshooting issues

Otherwise, PM us with your account number or customer ID so we can assist in checking your service. 

Thanks! 

Ahra_G