5G internet connection keeps dropping

[mpsmart87]

I'm in West End, Brisbane.  Ove the past 3 days our internet keeps dropping out and from the LEDs on the front, it also looks like the modem is rebooting.  I've tried calling support but after being on hold for over 1 hour I've given up.

Has anyone else experienced this?

[Ahra_G]

Hi @mpsmart87,

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

If your address is not listed, please send us a private message and we'd be happy to help. 

-Ahra_G