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5G is very unstable

itcutives01
Level 2

As you can see, the download speed is really bad, reached out to support twice but no luck. Both time I was told to reset router which really didn't help much, things work fine when I am on call with them then goes down hill. Not really sure what to do as I cannot even get NBN connection.

2 REPLIES 2
Rica_R
Moderator

Hi @itcutives01,

 

Thanks for letting us know about this issue. I would like to have a better understanding of your situation to address your request. Please PM us with your details like customer ID or username of the concerned account.

 

Here is how to send a PM.

 

 

Regards,