I have been a customer of TPG for many years and am currently having
problems getting a reliable internet connection daily.....it is
intermittent and unreliable.
I am paying $64.99 a month and using one of your ( TPG) modems which
was difficult to set up and we had to get a foxtel assistant to come
and assist with setting it all up.
Now I get the "Try 5G Home Broadband free for a month Promo" in the
mail twice in the last month but I am a bit dubious to try it due to
my past experiences having to be on the phone for hours on end over
and over again. As a pensioner I would like to use the cheaper 5G rate
of $49.99 a month but am a bit scared.....does anyone have any
suggestions to make my installment of a new Modem less painful when I
get around to applying for one.
We got you, John! The modem for the 5G Home Broadband is so easy to setup that you only have to plug it to a power outlet, connect your devices to the wifi network, and you're ready to go.
You can send us a private message with your account details and let's check if the wireless broadband is available for you.
We'd like to have a better understanding of your internet needs so we can help find the best plan for you.
Do you have any speed requirement? How many devices do you have at home?