Good day, I have been a customer of TPG for many years and am currently having problems getting a reliable internet connection daily.....it is intermittent and unreliable. I am paying $64.99 a month and using one of your ( TPG) modems which was difficult to set up and we had to get a foxtel assistant to come and assist with setting it all up. Now I get the "Try 5G Home Broadband free for a month Promo" in the mail twice in the last month but I am a bit dubious to try it due to my past experiences having to be on the phone for hours on end over and over again. As a pensioner I would like to use the cheaper 5G rate of $49.99 a month but am a bit scared.....does anyone have any suggestions to make my installment of a new Modem less painful when I get around to applying for one. Cheers John Haylen   ... View more

We are onNBN 50 and landline not working......can anyone assist....there is no dial tone and checked connection....very frustrating ... View more

Had nbn installed yesterday but home phone not working....can anyone help me? ... View more