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Hi @chelsea999,
We appreciate your feedback with our 5G home broadband trial service, should you require assistance on switching back to NBN connection feel free to shoot us a PM with your details.
Regards,
Hi,
On trial with 5g home internet, but never have I gotten the dreaded circling circle while watching streaming services with NBN. Checked the speed with speed test and getting 3-4 Mbps downloadon Sat night. I will be switching back to NBN.
Hi @andrieslh,
What troubleshooting steps have you completed? Could you shoot us a PM with your details so we can proceed with the initial investigation?
Regards,
Same here,
Even worst, random disconected
Hi @andrieslh,
We're here to help and get your speeds back up. Please confirm your service address via PM so we can check your connection and assist further.
Thanks!
Ahra_G
Hi @andrieslh,
Shoot us a PM with your details together with your best contact time so we can arrange our Technical Team to contact you for real-time test and investigation.
Regards,
2:00 am speed only 15 mbps, eastlakes nsw 2028 area.
I did reboot modem
I did isolate modem