ADSL is down

[aizhan82]

There is an error message when I go into the link

[aizhan82]

Looks like this link is wrong • ADSL2+ using TP-Link TD-W9970 modem: https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-TD-W9970-modem-for-ADS...

[David_M]

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-TD-W9970-modem-for-ADS...

[aizhan82]

But I already have it set up!!!

[aizhan82]

How else can you help?

[David_M]

Hi @aizhan82 

I have escalated this as a fault to our engineering team.

Somone should contact you within 24-48hrs. \

I have pmed you your fault reference number.

regards,

David_M

[aizhan82]

Can you please make it 24 hrs as I am an hourly contractor and need to be online in order to get paid?

Thank you

[aizhan82]

How will they contact me?

[David_M]

Calling Mobile number linked to your account.

[aizhan82]

Ok thank you