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ADSL no connection

Level 2
Hi there,
For two days, ADSL is not connected, no light on DSL and internet on modem.

Hi @ jaehoon1979,


For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.


Check our Service Status page for any known outages.


If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage


If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link : Troubleshooting No Internet Connection


In your case,we have identified a fault the line and a Telstra technician has been booked to fix this.