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ADSL2+ Huge amount Drop Outs - Speed fine when working

Level 1a



My ADSL has been experiencing huge amount of drop outs every 5 mins.


This happened to my before, and the problem was the wet lines due to the rains. Can you please send some one to fix that.






Hi @blueice79,


Welcome to the Community! 



I've managed to locate your account using your Community details. I've run remote tests and have detected some dropouts on the connection. I have escalated the issue now to our Engineering Team for further investigation. 


They should provide you with an update within the next 24hrs. Also, if you have a preferred time to be contacted, kindly let us know so we can inform their team.


I will be providing you with the ticket number via private message.



Thank you.