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ADSL2 outage of cutomer off Matraville EXCH

Level 1c

05:25:49  AM Feb 11 (sunday) I experienced  an internet outage untill about 21:00 hr the same day.

Anybody else experience the same?



Good day @rojee,


I checked the account and seen that you were able to contact our Tech team last Sunday. The issue was escalated to our Engineering team since there was no evident fault on the line that we are using to provide you service.


We are able to detect that the internet is back now. For any outage, please visit our service status page for more information.


Kind regards,