Get online support
Hi @CM,
We have experienced an unplanned outage which affected both our phone and internet services. Our Network Engineers have immediately engaged and resolved the issue. Customers should see services progressively restored as the restoration continues.
However, if you're still having issues, please PM us your TPG customer ID, username and complete address so we pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community