ADSL2+ slower since NBN installation in the area

[fsudaman]

I live in Clayton and in the last few weeks NBN has been working in the area doing cabling job, and we have been notified that NBN will now be available for us from end of July.  This is a good thing, however since the cabling work, I have noticed that my home ADSL2+ speed has gradually become slower and dropout a lot. The last few days have become immensely painful to use. Is there any known issues? and are you able to do some line testing please? Thanks 

[Anonymous]

Hi @fsudaman,

Welcome to TPG Community!

We have located the account using your community details.

We have checked the status of your connection and we are not detecting any fault on the line or network that may affect the speed at the moment.

If you are connecting all your devices via Wi-Fi, these community articles can help you in improving the wireless connectivity performance.

Easy Steps to Improve Wi-Fi Connection In Your Home

https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...

Wireless Channel on your modem - what is it and why should I change it?

https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...

Wi-Fi troubleshooting steps - No Internet/Connection

https://community.tpg.com.au/t5/Featured-Articles/Wi-Fi-troubleshooting-steps-No-Internet-Connection...

Otherwise, please PM us your best contact number and most convenient time to receive a call so we can have a technical specialist contact you for assistance.

To send a PM, please refer to this link:How do I private message (PM) in the community - TPG Community

[fsudaman]

Thanks for looking into this and your prompt response. My wifi is working fine and has not changed for a while now.  I will do more testings and do some tracing and will confirm if we can close this. Thanks again

[Ahra_G]

You're very welcome, @fsudaman! 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

Cheers!