APN Settings

[aaronhunter]

My APN field is blank in 5G Broadband Modem
Help full status bars but internet saying disconnected

[Ahra_G]

Hi @aaronhunter, 

Let's check the status of your service activation. Please PM us with your TPG account details so we can assist. 

Thanks!

Ahra_G

[aaronhunter]

@Ahra_G

Thank you have send you a PM

[aaronhunter]

Still haven’t received the cancellation notice as promised and how to return the modem.

[BasilDV]

Hi @aaronhunter

We'll check the status of the cancellation and provide you with the updates once available.

BasilDV

[BasilDV]

Hi @aaronhunter

We've chased this issue with your case manager and he sent you an email with the details.

Further updates will be provided by your case manager once available.

BasilDV