APN Settings

aaronhunter
Level 2
My APN field is blank in 5G Broadband Modem
Help full status bars but internet saying disconnected
5 REPLIES 5
Ahra_G
Moderator

Hi @aaronhunter

 

Let's check the status of your service activation. Please PM us with your TPG account details so we can assist. 

 

Thanks!

Ahra_G

aaronhunter
Level 2
@Ahra_G

Thank you have send you a PM
aaronhunter
Level 2
Still haven’t received the cancellation notice as promised and how to return the modem.
BasilDV
Moderator

Hi @aaronhunter

 

We'll check the status of the cancellation and provide you with the updates once available.

 

BasilDV

BasilDV
Moderator

Hi @aaronhunter

 

We've chased this issue with your case manager and he sent you an email with the details.

 

Further updates will be provided by your case manager once available.

 

BasilDV