About disconnecting the internet

[tonykelly]

Hi there, I'm planning to move out and I want to disconnect the service recently. Is there a way to do that? Thanks.

[Ahra_G]

Hi @tonykelly

We can have your service transferred instead of disconnecting. Can we please have your TPG account details (customer ID or username) via private message so we can assist? 

Thanks! 

Ahra_G

[tonykelly]

Hi @Ahra_G, thanks for your reply. I cannot message you cz it always says I have reached the limit of messaging you.
I am actually planning to leave Australia this month and won't come back in the short run. TPG is incredible in providing the internet service and I've really enjoyed it. But I have to say goodbye to it. May I get any instructions about how to disconnect the service? Thanks