TPG Community

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Appointment Schedule

Level 1a
TPG/NBN technician was appointed to come to my house today between 8AM-12PM. But no one turned up. I got a no phone call no nothing! Please follow up for me

Hi @cyjang61,


Welcome to TPG Community!


We were able to locate your account and have seen that the account was remotely activated last 24th of April. We've sent you a notification via Email about the said activation.


Here's a community article with the general set up of the NBN HFC.


If service is still not working, please let us know or contact our Technical representative on 13 14 23 Option 2 + 2 for real time support.


Kind regards,


Level 1b

You TPG guys will BS everytime you get a chance