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Hi @JCC,
Welcome to our Community!
Thanks for sending your details via PM.
I've now requested for a firmware upgrade.
We'll be providing you update as soon as it becomes available.
Cheers,
Hello , I am having exactly the same problem ,Can i please have an updated firmware as i cannot enable DMZ either ,
Regards Craig
Hi @Jabba468,
Thanks for sending us your details. I will request a firmware upgrade for your modem/router. Updates will be provided where is possible.
Regards,
Hi @Jabba468, the firmware has been upgraded.
Should you require further assistance, please let us know. Thank you.
Hi @Jabba468, there's no need to reboot the modem as we can see that the changes has been applied based on our diagnostic test.
Let us know if we can be of further assistance. Thank you.
Hi all. I know this is an old thread but I've just stumbled across this problem myself when trying to enable DMZ.
My firmware version seems really old according to most of the posts I've read through:
"0.1.0 0.9.1 v5006.0 Build 170630 Rel.49402n"
Is it possible to still get a firmware upgrade on my router?
Hi @Dreytac,
I would love to help upgrade the firmware of your modem/router. Please send me the following details.
Username/Customer ID:
Current Software version:
Serial number:
How do I private message (PM) in the community
Regards,
Hi all. I know this is an old thread but I've just stumbled across this problem myself when trying to enable DMZ.
My firmware version seems really old according to most of the posts I've read through:
"0.1.0 0.9.1 v5006.0 Build 170630 Rel.49402n"
Is it possible to still get a firmware upgrade on my router?
Once again - Old Thread, But with my new Google Mesh same issue.
If a Mod could respond so I know who I can request the FW Upgrade from that would be great
Hi @glenn1972
Welcome to the Community!
Please send me a PM with your TPG username or customer ID number along with the make and model of your modem/router.
Also provide the current firmware version of it.
BasilDV