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Arris CM 8200 Power Adaptor

rspencer092
Level 2

Hello, My Arris CM8200 power adaptor has a small bend in the wire that is causing it to cut in and out.  Are you able to send me a replacement?

3 REPLIES 3
Riezl
Moderator

Hi @rspencer092, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

Please also include a picture of the power adaptor.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

rspencer092
Level 2

No idea if this is a private message as private message instructions were followed but no link to 'send a message'.  Can you confirm this is a pri message before I send account dets?

Shane
Moderator

Hi @rspencer092,

 

You may simply click my name and once you get the to my profile click the 'send message' box. 

 

Regards, 

 

 

No idea if this is a private message as private message instructions were followed but no link to 'send a message'.  Can you confirm this is a pri message before I send account dets?