Arris CM 8200 Power Adaptor

[rspencer092]

Hello, My Arris CM8200 power adaptor has a small bend in the wire that is causing it to cut in and out.  Are you able to send me a replacement?

[Riezl]

Hi @rspencer092, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

Please also include a picture of the power adaptor.

To send a PM, please refer to this link: How do I private message (PM) in the community

[rspencer092]

No idea if this is a private message as private message instructions were followed but no link to 'send a message'.  Can you confirm this is a pri message before I send account dets?

[Anonymous]

Hi @rspencer092,

You may simply click my name and once you get the to my profile click the 'send message' box. 

Regards, 

No idea if this is a private message as private message instructions were followed but no link to 'send a message'.  Can you confirm this is a pri message before I send account dets?