At my wits end!!

SOLVED Go to solution
Highlighted
Level 2

I continue to get  this error message   < E:adsl_comm:thread_exists >
every time I try and upgrade my NBN plan online, I have tried every variation possible multiple times a day and every time it comes back with the same thing.

We have tried contacting TPG multiple times via phone, email, chat and messaging on the community thread to have this sorted- to upgrade to the NBN50 plan, as we are both currently working from home and cannot go another week without internet. Please assist. 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator

Hi  

 

we upgraded your plan to NBN50 plan. 

 

Thanks 

Rajen

 

 

View solution in original post

3 REPLIES 3
Highlighted
Moderator

Hi there 

 

 

 

 

 

Highlighted
Level 2
I still have not had a call Ken- can someone please call me ASAP
Highlighted
Moderator

Hi  

 

we upgraded your plan to NBN50 plan. 

 

Thanks 

Rajen

 

 

View solution in original post