Battery replacement

[mezza89]

The light is green on the NBN box but keeps on beeping with a red light saying battery replacement ??

What do I do ?

[Ahra_G]

Hi mezza89, 

Welcome to TPG Community! 

We will need to run tests to check the status of the NBN box if the connection is fine or if the battery indeed needs replacement.

Could you please send your Customer ID or username via private message so we can pull up the account? 

Thank you!