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Battery replacement

mezza89
Level 2
The light is green on the NBN box but keeps on beeping with a red light saying battery replacement ??

What do I do ?
1 REPLY 1
Ahra_G
Moderator

Hi mezza89

 

Welcome to TPG Community! 

 

We will need to run tests to check the status of the NBN box if the connection is fine or if the battery indeed needs replacement.

 

Could you please send your Customer ID or username via private message so we can pull up the account? 

 

 

Thank you!