Can’t connect after moving home

[pogah1985]

Hi just moved to my new home set up modem router can’t connect to internet light is red ?

[Aubrey]

Hi @pogah1985, did you already get a confirmation that the installation has been completed? If you're using a TPG supplied modem, you can check out this link on how to set it up. 

https://community.tpg.com.au/t5/Modems-and-Devices/List-of-all-TPG-broadband-setup-and-modem-guides-...

If you need further help, send us a PM and we'll look into your account.