We are sad to learn that you're decided to cancel the service with us, we'll arrange one of our Account Specialists Team to contact you to discuss the procedure. Please send us a Private Message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
I would like to cancel my account very soon but I could not find any link in the website and no one answered my calls after 1 hour waiting.
Please cancel my account