Cancellation Request

[rinishj28]

I would like to cancel my TPG broadband internet connection. Please help.

[Angeli]

Hi @rinishj28, 

Welcome to TPG Community! 

We're sorry to read that you are cancelling your service with us. Send us a PM with your TPG customer ID or username and we can discuss it from there. 

How do I private message (PM) in the community

Regards, 

Angeli
 

[Angeli]

I see. I'll have an account specialist to ring you between 6-7PM SYD tonight. Let me know if you need anything else. 

[rinishj28]

No one’s got in touch. I just need this cancelled asap.

[BasilDV]

Hi @rinishj28

Our team tried to call you to no avail.

Do you have any preferred time for them to try again?

BasilDV

[rinishj28]

I am free from 10 am to 12noon and 2pm to 5pm Melbourne time

[BasilDV]

Got it! We'll arrange the call between 10AM - 12NN today.

BasilDV

[BasilDV]

Hi @rinishj28

The cancellation of the account has commenced, and confirmation has been sent via Email.

Let us know if you need further assistance.

BasilDV