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Cancellation charges

Warlord
Level 2

Hi,

 

I submitted the cancellation of service via my TPG account online this month. I paid for the service through to end of September, well within 30 days notice..

 

However, I still received a separate charge without valid reason.I contacted the cancellation team via email but no respond.

 

Please look into the issue and assist me in cancellation and refund.

1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community @Warlord!

 

Send us a private message with your account details so we can look into you account and review this recent charge. 

 

Thanks,

Aubrey