Cancellation didn’t take place

[Jonew]

Hi
I cancelled over a month ago and it hasn’t been processed plus you have taken out 2 more months of payment. I did not have a contract.

[BasilDV]

Thanks for raising this to our attention @Jonew.

We'd like to check on what happened with your request and chase this with our Accounts team to finalise.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV