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Upload speed - NBN HFC

hianchan2
Level 2

I have a 25 plan.  Apparently TPG don't like publishing the upload speed.  After some searching I found that it is supposed to be 5mbps.  However, I am consistently getting under 1 (you read right 1!) at different times of the day.  I am thinking of upgrading to the 50 plan but I have read elsewhere on the internet that TPG upload speed are notoriously low (hence why they don't mention it anywhere in the plan detail)  Is this true?

1 REPLY 1
BasilDV
Moderator

Hi @hianchan2

 

We can confirm that the NBN25 plan is configured with 5 Mbps Upload speed.

 

When you tested the speed, are you connected via WiFi or Wired connection? If via WiFi, are you using the 2.4GHz or 5 GHz band network?

 

We'd like to run further tests on our end as well, please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV