Cancellation

tingzhao12
Level 2

Hi, 

I already churned to another provider and was wondering how I could cancel my service with you guys?

1 REPLY 1
BasilDV
Moderator

Hi @tingzhao12 

 

We are saddened to know that you would like to discontinue your account with us.

 

We'd like to arrange a call from our Accounts team to discuss the process further.

 

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

BasilDV