TPG Community

Get online support

Cannot access some websites. Started the morning of Nov 8. Optus outage. Related? Anyone else suffering?

david64
Level 15

@EricT . Who is  151.101.30.133  ?  Nslookup returns no name. How do you get to it?

EricT
Level 3

@david64 

ping www.nrl.com should resolve to 151.101.30.133

david64
Level 15

@EricT . What are the Seq and Ack numbers and length on frame 2569. This should be the first frame of Server Hello.

If that frame didn't make it to your computer but the second frame does, Wireshark says it missed a frame.

david64
Level 15

@EricT . I get these addresses.   151.101.130.133

C:\Users>nslookup www.nrl.com
Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: nrl.map.fastly.net
Addresses: 151.101.2.133
151.101.66.133
151.101.130.133
151.101.194.133
Aliases: www.nrl.com

david64
Level 15

@EricT . There's some connection between www.9news.com.au and (www.)nrl.com. Their IPv4 addresses are the same. But not for 9news.com.au. Don't know what that means.

C:\Users>nslookup 9news.com.au
Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: 9news.com.au
Addresses: 13.248.160.137
99.83.186.106
75.2.43.150
76.223.34.124


C:\Users>nslookup www.9news.com.au
Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: nine-publishing.map.fastly.net
Addresses: 2a04:4e42::645
2a04:4e42:200::645
2a04:4e42:400::645
2a04:4e42:600::645
151.101.2.133
151.101.66.133
151.101.130.133
151.101.194.133
Aliases: www.9news.com.au

EricT
Level 3

It just means that they are both using Fastly CDN for their `www`.

EricT
Level 3

Yay, I am happy to report that it is starting to work. Hard to say if it is Optus related.

 

After all, the world is very well connected and takes time to redistribute 'stuff' around.

ecafracs
Level 2

Everything working again for me!

 

Thanks everyone for their time looking into this issue.

 

Could be wrong but I suspect the TLS find may have helped TPG support hone in on the problem and fix it.

 

Didn't continue for very long after that post...

Reede
Level 2

This all happened to me and I am still using my mobile as a hotspot. It's comforting to know this wasn't just me, but this is the second time in three months this has happened. I'm starting to think I need a new modem

david64
Level 15

Hi @Reede . What are some of the websites you can't access on NBN connection?

Can you ping them and tracert to them?

What model router do you have?
What speeds do you get on TPG speed test?